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FAQS

 What are the System Requirements for Installing cBizOneIndia?
 What are known issues regarding installation of cBizOneIndia?
 How to upgrade to latest version of cBizOneIndia?
 Where do I get Microsoft Patches for Windows, Office, IE, etc.?
 Where do I get cBizSoft tools, utilities, etc.?
  
 What are the System Requirements for Installing cBizOneIndia?
  

Server

Publication Server:
We recommend good branded server (ex. IBM xSeries 226) for entire organization which can be used as publication server with following configuration.

  • Pentium IV or faster (Dual Core Processor),
  • 2GB RAM (Expandable to 4GB RAM)
  • Windows 2000 Server, Windows 2000 Advanced Server, or Windows 2000 Data Center Server or Windows 2003 Server
  • 80 GB hard disk space
  • -SCSCI HDD with 10K RPM (Recommended)
  • RAID 5 (Recommended)
  • MS SQL Server 2000 or Higher   Enterprise   Edition

Subscription Server:
The same server machine which is used to maintain the LAN can be utilized. (We recommend a good configured branded PC/Server.)

  • Pentium IV or faster (Due Core processor)
  • 1 GB RAM (Expandable to 2GB RAM)
  • Windows 2000 Server, Windows 2000 Advanced Server, or Windows 2000 Data Center Server or Windows 2003 Server
  • 80 GB hard disk space

Subscription ServerSCSCI HDD with 7.2k RPM - (Recommended)

  • MS SQL Server 2000  or Higher

Client

  • Windows 98/NT/Me/2000/XP
  • 512 MB Memory (Minimum), 1GB Memory Recommended to get better performance.
  • MS Outlook 98/2000/XP/2003 (For certain features related to incoming mail)
  • MS Word 97/2000/XP (For certain features related to searching eMail attachments)
  • Internet Explorer 6.01 or greater
  • Operating System, Internet Explorer, MSOffice updates should be up-to-date.

 

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 What are the known issues regarding installation of cBizOneIndia?
  
  • On Windows 2000/XP, during installation:
    • If you get error "Registering dll's or ocx's", login as 'Admin' and try to install again.
    • If you get error 'Not enough disk space', even though you have at least 100 MB on "C" drive, login as 'Admin' and try to install again.
  • On all Windows, if installation fails:
    • Delete all files in the Windows 'Temp' folder.
    • Make sure you have atleast 100 MB of free space on the "C" drive.
  • On Windows 2000 with Internet Explorer 6.0, if cBizOneIndia fails to start:
  • On all Windows, if cBizOneIndia fails to start:
    • Download and install correct version of Microsoft Data Access Components.
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 How to upgrade to latest version of cBizOneIndia?
  

When a new version is available, cBizOneIndia will automatically prompt you to install the latest version.  You can also download and install the latest version manually, by choosing Help on cBizOneIndia Main Menu and then click on Download Latest Version.

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 If direct importing of contacts from MS Outlook/Outlook Express fails?
  

Under some rare circumstances, while importing directly from MS Outlook/Outlook Express, cBizOneIndia may fail.  If that happens, export the contacts from MS Outlook/Outlook Express as Comma Separated (CSV) format.  And then import the CSV file into cBizOneIndia contacts.

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 How to export address book from Eudora?
  

Eudora does not allow any export of Address Book.  Using Outlook Express, import the address book from Eudora into Outlook Express.  And then, using cBizOneIndia, import the contacts directly from Outlook Express into cBizOneIndia.

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 I need to backup Contacts, Consultants, etc., where is data stored?
  

All your data is stored in one database file 'cBizOne.mdb'.  It will be in the DataPath folder given in the cBizOneIndia Options.  Ex: c:\Program Files\cBiz\cBizData

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 How do I share Contacts, Consultants, etc., with other users in my Company?
  

On the Tools menu of cBizOneIndia click Options to show the Options window.  Select the  General tab. Enter the network path of the cBizOne Data Folder. All the users should have unrestricted network access to that folder.  You may contact your system administrator regarding sharing.

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 What to do when I get the message 'Database corrupted'?
  

Under rare circumstances, due to variety of reasons, cBizOneIndia database may be corrupted.  Corruption does not mean your data is lost.  In the Start/Programs/cBiz menu, select Fixdata.  In the Fixdata tool:

  • Select File and then click Repair Database.
  • If problem still persists, Select File and then click Advanced Verify/Repair Database.

If the problem still persists, please contact our support team.

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 Where do I get Microsoft Patches for Windows, Office, IE, etc.?
  
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 Where do I get cBizSoft tools, utilities, etc.?
  
  • cBizRegEntries - Utility to repair cBizOne registry entries
  • cBizBar - Outlook Add-in for cBizOne
  • CDO - May be needed to resolve some issues with "Microsoft Collaboration Data Objects"
  • ClickYes - Utility to suppress Outlook's "A program is trying to access..." message box
  • ExtractFromResume - Utility to extract Resume Content or Skills
  • Split - Utility to split a file with multiple email address per line to one email address per line.  The output file can be used to import into cBizOne.
  • CleanEMailAddress - Utility to remove certain invalid characters from eMail addresses.  Optionally allows to create name from eMail address (ex. make John as name when email is John@xyz.com)
  • RegTLib - Utility to register a 'Type Libraries'
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If you did not find the questions/answers that you needed, please send us your specific issue.